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  Right of Return

Right of Returns

You have the right to revoke your contract declaration within 14 days in written form (e.g. letter, e-mail) without having to give any reason or by return of the item within the prescribed period. The time limit begins after receipt of this notification in text form but not before receiving the goods to the consignee nor before fulfilment of our information obligations as defined in Article 246 § 2 in conjunction with § 1 (1) and (2) EGBGB (Introductory law at the civil code) as well as our duties under § 312e (1) sentence 1 of the BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation is sufficient for compliance with the revocation term.

The revocation shall be sent to:

Reiner Kettner
Im Kirchleösch 34
88662 Überlingen

Revocation consequences

In the event of a valid revocation, both parties must return all goods and payments received and any other received benefits (such as accrued interests). If you fail to return to us the goods received in whole or in part or return them in a deteriorated condition, you must pay us compensation in accordance to the value. In the case of returning the goods, this is not applicable when the deterioration of the goods is due exclusively to its testing – similar to what is possible in a retail store.

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Reiner Kettner  •  Technischer Kundendienst in der Textilreinigung und Werkskundendienst   •   Im Kirchleösch 34  •  D-88662 Überlingen  •              Bigware